Delivery Information

1. No physical shipping

ExpandLane LLC provides digital services only. No physical goods, inventory, or parcels are shipped.

2. When the timeline starts

Expected delivery timing begins after payment and scope confirmation and after all required files, instructions, and access are received. If a quote states a different date or milestone, the written quote controls.

3. Typical starter-package targets

• Website Support Starter: normally 2–5 business days.
• Digital Business Documentation: normally 3–5 business days.
• IT Research & Recommendations: normally 3–5 business days.
• IT Setup & Vendor Support: normally 2–5 business days.
• Business Website Systems Review: normally 5–10 business days, depending on access and third-party dependencies.
• Digital Business Support Plan: ongoing; the first task window normally begins within 2–5 business days.

These are service targets, not guarantees where access, materials, third-party responses, or events outside reasonable control cause delay.

4. Delivery methods

Delivery may be by email, shared file or link, repository handoff, written notes, or an online meeting, as stated in the scope. Completion or handoff notes are included where appropriate.

5. Service regions

Remote services are available to customers in countries and regions where providing the service and accepting payment is lawful and technically feasible. Some services or payment methods may not be available everywhere.

6. Delays and dependencies

The timeline may pause if the customer does not provide required information, approvals, or access, if a third-party provider is unavailable, or if the scope changes. We will explain the impact and propose an updated target.

7. Delivery records and problems

We may record when a file, link, note, or meeting is delivered. If delivery cannot be accessed or an agreed item is missing, contact support@expandlane.com within a reasonable time.